Ordering & Delivery

These terms and conditions, together with the particulars set out, supersede any terms and conditions previously in use, they are based upon English and Scottish law, with any disputes being resolved by the courts of England and Wales. The purchase of any goods from this website constitutes your agreement to the terms and conditions below :- 



1 Shipping Cost:
We ship to the UK mainland and Northern Ireland.
The cost of delivery is £4.95.

2 Shipping and Delivery:
We aim to deliver all orders within 3 working days of payment being cleared. Orders placed Monday-Thursday before 12pm will usually arrive the following day. 

Orders placed Friday before 12pm will usually arrive on Monday.
Orders placed Friday after 12pm and Saturday/Sunday will usually arrive on Tuesday.
* No guarantee can made for next day delivery, but every endeavour will be made otherwise. All ordered items are sent via an insured national courier or Royal Mail Recorded Delivery, in either case a signature is required upon delivery.

For parcels delivered by courier, should no one be in at the delivery address on the first attempt, the second attempt will be made the following working day. 

If you would prefer for your parcel to be delivered by Royal Mail Recorded Delivery, where you can collect your parcel from your local post office should you not be in, please email charlene@fragrances-4-less.co.uk as soon as you place your order.


When you make a purchase on the fragrances-4-less website, your items will be sent either by them or direct from the FM Cosmetics UK Ltd warehouse.


3 Payment:
All payments are made securely via Paypal.co.uk. No other payment method is offered at this time. All payment for orders must be made in advance. 
fragrances-4-less reserves "Title of the Goods" until payment is made in full. 

No payment/debit/credit card details are shared or disclosed to fragrances-4-less and the checkout process is completed wholly online at Paypal.co.uk.

PayPal accepts the following cards:
  • Visa / Delta / Electron
  • MasterCard / Eurocard
  • PayPal Top Up Card
  • Maestro
  • Solo
  • American Express
Debit cards (also known as bank cards) are accepted if they have a Visa or MasterCard logo.

Accept these payment types with PayPal 



4 All prices quoted are those set out in the Supplier's quotation, but excludes delivery charge.

5 All deliveries made to the Purchaser should be checked thoroughly before being signed for. Failure to complete the checking of the Goods Delivered and the reporting of any such Shortages or Damages, would be deemed by the Supplier that the Goods have been accepted by the Purchaser complete and unharmed. 

6 All Damages and Shortages, should be reported to 
fragrances-4-less, and not to FM Cosmetics UK immediately by telephone 07003900192 and within 24 hours via email to charlene@fragrances-4-less.co.uk. The cost of returning a product is at your, the customers expense.
 
7 Under certain circumstances and outside the control of the Supplier in particular when Goods are sourced from a third party manufacturer or other supplier, delays may occur, when and if this event does happen, the Supplier will notify the Purchaser as soon as it is reasonable, that there will be a delay in delivery. 

8 You are entitled to a 30 day money back guarantee as long as the individual Goods have not been opened. We guarantee that all fragrances in full size bottles are the same as in our samples.  
If you are returning an item, (provided it complies with our returns policy) then this is at your own cost.

9 The 30 day money back guarantee is subject to the Goods being returned by the Purchaser to the address that will be given in a resalable condition. Goods returned damaged or in an unsaleable condition will be notified to the Purchaser but not refunded. Any unsaleable items returned will not be refunded and it will be the Purchaser's responsibility to reclaim the returned items. Samples are excluded from the 30 day money back guarantee. All products (apart from those on special offer) carry our 30 day money-back guarantee. The refund does not include the delivery charge of £4.95.

10 The Supplier reserves the right not to provide an item, order or delivery and refund the monies paid by the Purchaser for any goods / services and to notify the Purchaser as soon as is reasonable.

11 The Supplier's contact address for returns is available by calling 07003900192.
 
12 The method of return is at your discretion. However, it is recommended that you return items using a delivery service that requires a "proof of delivery" (eg. Royal Mail Recorded Delivery).   
We will not be held responsible for lost items. We will refund your Paypal account once the item has been received and processed.
 

IMPORTANT INFORMATION

We would like to inform you that before we send any of the FM313 or FM297 fragrances, we check every single bottle and their closure to ensure they are closed safely. 
Therefore we will not accept any complaints that the perfumes have leaked form the bottle. 
Once the pump has been installed to the bottle please keep it straight and secure.

We would like to inform you that we will not accept reclamations of opened FM Make up products. 
Some of the products like: loose eyeshadows, foundations, lip glosses, mascaras, nail polishes, all eye and lip pencils, lip tattoos, shimmery puff and all other products where usage is not possible to recognise are not exchangeable and not refundable for hygiene reasons.
FM Group sells make up products only via catalogues, there are no product samples, apart from foundation samples and CC Colour and Care which can be purchased via the link below.

Please remember that colours may be slightly different than in the catalogue.


RETURNS WILL NOT BE ACCEPTED ONCE THE PRODUCT CONTAINER OR PACKAGING HAS BEEN OPENED.


Your Contact Information
                                       
fragrances-4-less will not sell or pass your name, address or e-mail address to any third party.

 
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